Sony XM4 Not Charging — How To Fix

Abhishek Gupta
3 min readMar 5, 2023

Sony XM4 headphones are a popular choice among music enthusiasts because of their superior sound quality and noise-cancellation technology. However, like any electronic device, they are not immune to problems.

One such problem that users have reported is the headphones not charging. This can be a frustrating issue, but there are some steps you can take to fix it.

In this article, we will provide you with a comprehensive guide on how to fix Sony XM4 not charging issue. We will go over the possible causes of this problem and provide you with step-by-step instructions on how to troubleshoot it.

Possible Causes of Sony XM4 Not Charging Issue

Before we jump into the solutions, let’s discuss some of the possible reasons why your Sony XM4 headphones may not be charging. Some of the most common causes are:

Faulty USB Cable: A damaged or faulty USB cable can cause charging issues. Make sure the cable you are using is in good condition and can transmit power.

Dead Battery: If the battery of your Sony XM4 headphones is completely drained, it may not charge immediately. You need to wait for a while before charging it again.

Damaged Charging Port: If the charging port of your Sony XM4 headphones is damaged or has debris stuck in it, it can cause charging issues.

Outdated Firmware: If your Sony XM4 headphones are running on outdated firmware, it may cause charging issues. Make sure your headphones are running on the latest firmware version.

Defective Charger: If the charger you are using is defective or damaged, it may not charge your Sony XM4 headphones properly.

How to Fix Sony XM4 Not Charging Issue

Now that we know some of the possible causes of the issue, let’s move on to the solutions.

Check the USB Cable and Charging Port

The first thing you should do is check the USB cable you are using to charge your Sony XM4 headphones. Make sure it is in good condition and not damaged. Also, check the charging port of your headphones for any debris or damage. If you find any debris, use a clean, dry toothbrush to remove it gently.

Reset Your Sony XM4 Headphones

Resetting your Sony XM4 headphones can also help fix the charging issue. To reset your headphones, follow these steps:

Step 1: Put your Sony XM4 headphones in the charging case and make sure they are charging.

Step 2: Press and hold the power button and the noise-cancelling button for about 7 seconds. The LED light will flash twice, indicating that the headphones have been reset.

Step 3: Try charging your headphones again to see if the issue has been resolved.

Use a Different Charger

If the USB cable and charging port are not the issue, try using a different charger. Make sure the charger is compatible with your Sony XM4 headphones and is not damaged.

Update the Firmware

Make sure your Sony XM4 headphones are running on the latest firmware version. You can check for updates by using the Sony Headphones Connect app on your smartphone or by visiting the Sony support website.

Contact Sony Customer Support

If none of the above solutions work, you may need to contact Sony customer support. They can provide you with further assistance and possibly repair or replace your headphones.

Also read: TCL Smart TV Sound Only But No Picture Fix

Conclusion

Sony XM4 headphones are known for their superior sound quality and noise-cancellation technology, but they are not immune to problems. If you are experiencing charging issues with your headphones, follow the steps outlined in this article to troubleshoot and fix the issue.

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